Hello there, I am a French user, and I recently used a VPN location in Belgium to watch a soccer game, and now my API with Binance is blocked . I try to unblock it by switching my VPN Location in France were I live, and were my Binance account is located, but i still can’t create a new API Key (I erased the other one). Anyone can Help me?
If you haven’t already done so, try clearing the cache in your browser and rebooting your computer. While I have never been completely blocked after using a VPN, I have noticed squirrelly behavior sometimes (my resident country and country for Binance account is Cayman Islands, but I am testing a dedicated IP address in Japan).
Hello Cayman, i tried your proposal, but it didn’t work, thanks anyway. Any other idea?
Cheers Nico
What is your account verification status?
It seem to be “Unverified” now…But it is strange because when i click on the yellow “Unverified” of my account, then i go to the Verification page which is still on “verified Plus” status.
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I have similar issue right now, did you find any solutions? I’ve moved to another country which binance is blocked by country policies and I’ve used VPN to access my account, and applied Bank statement to get merchant status with turned on VPN location in VPN was set to U.S.
After document submission an hour or 2 passed and they blocked me completely, neither I can withdraw my money neither they respond back as support.
I’ve resolved this issue by contacting support, you have to catch Support Agent not Bot. They say that it’s because of restricted country IP. So you have to clear your entire cache and turn on the VPN to non-restricted country and if it doesn’t works, get back to support and say it doesn’t helped, so they unblock your account
Hi Curious_T, yes the same for me, I had my account unblocked by a Support Agent yesterday, he told me not to use VPN during my connection to my Binance account, because it’s Forbidden!
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how can i catch Support Agent Binance not Bot?
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