Spot Order Rate Limit

I have multiple users who are going to put the orders using the spot api using the same IP address. Should we not have api rate limit for the orders on the accounts only and not on IP.

If the IP address is banned, all of our users are then not able to do the trading… Please help

Should we not have api rate limit for the orders on the accounts only and not on IP.

Certain endpoints’ weight is attributed to IP and others are attributed to the account.

If the IP address is banned, all of our users are then not able to do the trading… Please help

If you are handling requests on behalf of users, we do suggest to configure an IP pool and distribute requests accordingly, thus reducing requests per minute per IP.