Reminder on Posting Guidelines

Hello everyone!

This is just a reminder for the users on this forum to please be detailed as much as possible when explaining the issue so it’s easier to determine what the root cause is and what possible solutions can be given.

Here’s some questions that would normally be asked from the mods to be able to help you with your issue.

  • Is the issue with the Websockets or API? If the API, which API specifically? (e.g. Spot, Margin, Futures, etc)
  • What is the base url of the endpoint you’re trying to reach? (e.g.,
  • What is the complete list of parameters you’re sending?
  • What was the output you received? Please provide the error code and the message.