Got error -1000 trying to get testnet futures account balance

Hi everyone,

While debugging my app, I got blocked by inability to fetch account info. Please see here:

fetch Request: binancecoinm GET https\:\/\/testnet.binancefuture.com/dapi/v1/account?timestamp=1677750969935&recvWindow=10000&signature=462cc0bc3b831b764f171a5be1f545634a7fb1fec96bbac538bf8e866813668f RequestHeaders: {'X-MBX-APIKEY': '35779229b36ba8512439f4c01a8d5daf1ffbc1da4d153ccfec3f04d00632ee0c', 'User-Agent': 'python-requests/2.28.2', 'Accept-Encoding': 'gzip, deflate'} RequestBody: None

fetch Response: binancecoinm GET https\:\/\/testnet.binancefuture.com/dapi/v1/account?timestamp=1677750969935&recvWindow=10000&signature=462cc0bc3b831b764f171a5be1f545634a7fb1fec96bbac538bf8e866813668f 400 ResponseHeaders: {'Content-Type': 'application/json', 'Content-Length': '77', 'Connection': 'keep-alive', 'Date': 'Thu, 02 Mar 2023 09:56:10 GMT', 'Server': 'Bengine', 'X-MBX-USED-WEIGHT-1M': '6', 'x-response-time': '1ms', 'Access-Control-Allow-Origin': '*', 'Access-Control-Allow-Methods': 'GET, POST, PUT, DELETE, OPTIONS', 'X-Cache': 'Error from cloudfront', 'Via': '1.1 f44b0401aa25ee4759a1c3f13a10909a.cloudfront.net (CloudFront)', 'X-Amz-Cf-Pop': 'HEL50-C2', 'X-Amz-Cf-Id': '6qkaH_SxR93-nv25oSNvMq6XiIuzkdqV55yl56_k5sHnphx6Ow-rgg=='} ResponseBody: {"code":-1000,"msg":"An unknown error occured while processing the request."}

I just tried the same endpoint on Futures Testnet and there was no issue. Can you try again now and let me know if you’re still getting an error?

@jonte the issue is now resolved.