Binance Futures API STOP-LIMIT order not triggered

API Futures API
, ,
1

I create stop-limit orders for positions using futures API .It usually works fine ,But in high volatile markets the Stop Limit order not triggered ,and in a another occasion Limit Order partially filled and automatically closed.

What is the reason for this, and how can I avoid this.
This is my function for placing Take profit Limit and Stop Limit orders

def placeTPSLOrder(symbol,side,type,order_quantity,id,price,stopPrice):
    ORDER_PATH = '/fapi/v1/order'
    BASE_URL = 'https://fapi.binance.com'
    tpsl_order_url = urljoin(BASE_URL, ORDER_PATH)
    nowtimestamp = int(time.time() * 1000)
    
    paramstpsl = {
        'symbol': symbol,
        'side': side,
        'positionSide':'BOTH',
        'type': type,
        'timeInForce': 'GTC',
        'quantity':order_quantity,
        'reduceOnly':'true',
        'newClientOrderId':id,
        'price':price,
        'stopPrice': stopPrice,
        'recvWindow': 5000,
        'timestamp': nowtimestamp
        }
2

I would suggest to share the order that you have concern to the Customer support, they will be helpful to solve your question.