Service unavailable from a restricted location according to 'b. Eligibility' in

Recently I received errors with the below message:
{‘code’: 0, ‘msg’: “Service unavailable from a restricted location according to ‘b. Eligibility’ in Please contact customer service if you believe you received this message in error.”}

Sometimes this error will disappear after I close and restart my bot, but sometimes it will still last a while even I restart the bot, and sometime it will back to normal without doing anything as a mistery.

My bot is running on a server from US, is it the root cause? or something I can do from the API?

Thanks for any advice.

I am having the same issue.


I have same issue too…
please dont block USA IPs…


I have the same issue.
Do you solve this problem?


Hi, I have the same issue, yesterday it disappeared, but today it is showing the same error message again and it is lasting more time, please if you can clarify why is this happening?

1 Like

Based on the b.Eligibility from

“there are legal requirements in various countries which may restrict the products and services that Binance Operators can lawfully provide”

“some products and services and certain functionality within the Binance Platform may not be available or may be restricted in certain jurisdictions or regions or to certain users”

Hope this can be helpful